Terms & Conditions
TERMS & CONDITIONS
Effective Date: [Insert Date]
Welcome to www.irokoextract.com (“Website”), operated by Netwave Nigeria Ltd (“Company”, “we”, “our”, or “us”).
By accessing or using this Website, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use this Website.
- Use of the Website
By using this Website, you confirm that:
- You are at least 18 years old
- You will use this Website only for lawful purposes
- You will not misuse, disrupt, or attempt to gain unauthorized access to the Website
- Products & Orders
We offer wellness products for purchase through this Website.
By placing an order, you agree that:
- All information provided is accurate and complete
- You are authorized to make the payment
- Orders are subject to availability and confirmation
We reserve the right to refuse or cancel any order at our discretion.
- Payments
Payments made on this Website are processed securely through third-party payment providers.
We do not store your full payment details on our servers.
In addition to direct purchases, users may be redirected to external platforms such as:
- Jumia
- Konga
- Jiji
All transactions completed on those platforms are governed by their respective terms and policies.
- Delivery
We aim to process and deliver orders within the estimated timeframe provided.
However, delivery times may vary due to:
- Location
- Logistics factors
- Unforeseen circumstances
We are not liable for delays beyond our control.
- Returns & Refund Policy
Due to the nature of our products:
- Opened or used products are strictly not eligible for return or refund
- Returns may only be considered for unopened and unused products, subject to approval
We reserve the right to reject any return that does not meet these conditions.
- Product Disclaimer
Our products are wellness-based and are not intended to:
- Diagnose
- Treat
- Cure
- Prevent any disease
Information provided on this Website is for informational purposes only and should not be considered medical advice.
Always consult a qualified healthcare professional where necessary.
- Marketing & Promotions
We may offer promotions, discounts, or special offers from time to time.
We reserve the right to:
- Modify or withdraw any promotion
- Set eligibility conditions
- Communication
By using our Website or contacting us via:
- Phone
You agree to receive communications related to:
- Orders
- Customer support
- Promotions (where permitted)
You may opt out of marketing messages at any time.
- Intellectual Property
All content on this Website, including:
- Text
- Images
- Logos
- Graphics
is the property of Netwave Nigeria Ltd and is protected by applicable intellectual property laws.
You may not copy, reproduce, or distribute any content without our permission.
- Third-Party Links
This Website may contain links to third-party platforms.
We are not responsible for:
- Their content
- Their policies
- Their practices
Your use of those platforms is at your own risk.
- Limitation of Liability
To the fullest extent permitted by law:
- We shall not be liable for any indirect, incidental, or consequential damages
- We do not guarantee uninterrupted or error-free operation of the Website
- Indemnification
You agree to indemnify and hold harmless Netwave Nigeria Ltd from any claims, damages, or liabilities arising from:
- Your use of the Website
- Your violation of these Terms
- Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time.
Changes will take effect immediately upon posting on this page.
- Governing Law
These Terms & Conditions are governed by the laws of the Federal Republic of Nigeria.
- Contact Information
Netwave Nigeria Ltd
1 Morenikeji Street, Off Ladipo Kasumo,
Allen, Ikeja, Lagos, Nigeria
Email: info@irokoextract.com